Shades of Gray's customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed. Contact us at customerservice@shadesofgraytactical.com.

We are owned and operated by full time law enforcement officers.  Due to varying shifts and other responsibilities we are unable to respond to messages by phone, but we'll reply to messages by email.  In order to ensure a reply if you leave a voicemail, please be sure to leave your last name, the item you're inquiring about, and a valid email address for us to reply to.

Our number is 720-334-SOGT.  Please leave as a message and we will get back to you ASAP.  You can also send us an email at customerservice@shadez-of-gray.com.  Email is the easiest way for us to answer questions as we keep odd hours. 

Please feel free to drop us a line to share your thoughts on the site at sales@shadez-of-gray.com all comments welcome.