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Customer Service

Shades of Gray's customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed. Contact us at customerservice@shadez-of-gray.com or call 720-334-SOGT anytime. We are owned and operated by full time law enforcement officers. Due to varying shifts and other responsibilities we are unable to respond to messages by phone, but we'll reply to messages by email. In order to ensure a reply if you leave a voicemail, please be sure to leave your last name, the item you're inquiring about, and a valid email address for us to reply to.

We charge a 10% restocking fee, as we cannot ship things to see if you like them, and then return them because you like something else more. This is what a mall is for.

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